Online orders are usually delivered in 3 to 5 business days.
If a package is returned for any reason other than an error that we've made (unclaimed package, mistyping of delivery address, etc.) you will have to pay the return fee and re-shipping charge.
Customers seeking a refund should contact us by phone for approval. Items must be returned with a copy of the invoice and authorization number. Items returned without an authorization number will be refused and returned to you at your cost.
Customers must pay all shipping fees on returns.
In order to be exchanged or refunded, items must be returned in their original packaging and be resalable.
After receiving your items, you have 5 days to request an exchange or a refund.
Exchanges will be processed according to their stock availability. If they are out of stock, you will be notified by email or phone.